When a game is unresponsive, please try the following steps:
- Check your Flash and Java software versions and update where necessary. To play any of Holland Casino’s games, you must have the latest versions of these programs installed on your device
- Check your internet connection; without it you cannot play on our website
- Clear your browser’s cache and cookies, restart the browser and try again. If you’re unsure on how to do this, you can check out this article
If you followed these steps and the game is still unresponsive, please contact customer service.