How long will it take for my ID to be verified?

To make sure it’s you, we ask you to upload a photo of your identification document when you register for a new account. Please make sure that the identification document you upload belongs to yourself.

Your uploaded documents will be analysed by our verification software, and your data will be checked for sanctions or any previous exclusions.

Have you completed your registration but has your ID not been verified after 24 hours? Or have you not received a confirmation email from us? Then please contact customer support so that we can help you with verifying your account.

For more information about our verification process, you can check out this article.

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