What is a Self-exclusion and how do I set one?

A self-exclusion is one of our Responsible Gaming Tools to help you prevent access to our website. You can set a self-exclusion for your Holland Casino account whenever you want to prevent yourself from accessing our online casino for long periods of time.

You can choose to set a self-exclusion for any period between 6 months and 5 years, or even choose to prevent access to our website permanently.

If you want to prevent your access to our website for a shorter period, you can choose to set a time-out instead.

How to set a self-exclusion
To set a self-exclusion for your account, please log in to our website and click the avatar icon in the upper right corner of the screen. This will open your account overview, where you can click ‘Safe & Responsible Gaming’ and select ‘Self Exclusion’ from the drop-down menu:

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This will open the Self-Exclusion menu, where you can select a time period for self-exclusion by clicking the box:

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You can choose a period of 6 months, 12 months (a year), 60 months (5 years) or choose a permanent exclusion. You can also choose a custom period by clicking ‘Choose an end date’ and selecting a date yourself (with a minimum of 6 months). When you’re done, you can click ‘Confirm’ to set the self-exclusion.

A Reminder

Please keep in mind that once you’ve confirmed your choice by clicking the ‘Confirm’ button, the self-exclusion will be set and you will not be able to access our website until the time period you’ve chosen has passed.

Specialised Support
If you feel you’re not in control of your gaming habits, feel free to contact our Customer Service. Our specialized support agents can help you regain control and offer advice on safe and responsible gaming.

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