Can I remove a self-exclusion?

Once a self-exclusion has been set, you will not be able to remove it until a certain period has passed. For example, if you have set a self-exclusion for one year, you will not be able to play on our website for one whole year from the time the self-exclusion was set.

In case you haven’t set a self-exclusion yourself and you want to know why this happened, please contact our Customer Service.

For more information on self-exclusions, please read this article.

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