Account

Security

• Who is eligible to play?
• How do I secure my account?
• What do I have to do if I receive a suspicious email and/or SMS on behalf of Holland Casino?
• How can I close my account?
• How can I delete my account, exercise my Right to Be Forgotten?

Account Verification

• Why do I need to verify my account?
• How to upload/send documents?
• Why my document has not been approved?
• What information do I need to provide during the registration?

Account Communication

• How do I modify my contact preferences?
• Why do I not receive any emails from Holland Casino?

General Account Queries

• Can I have more then one open account at Holland Casino?