I have an issue logging in, what should I do?

Forgot your password or username and can’t log in? It happens to all of us! Do not worry, just follow the steps below:

  1. Click on the Login button at the top right corner of the screen.
  2. Click on ”Forgot your password?”
  3. Fill in your registered email address and your date of birth.
  4. Click on Send.

*** Make sure to enter an email address that you’ve registered in your account with us. ***

Be aware, that your account will get a security lock if you enter the wrong password too many times - if this happens please contact our Customer Support and we will assist you with this.