What are the requirements for a Proof of Address document?

When you have been asked to provide a Proof of Address, you need to provide a document that proves you live at the address registered to your account.

We accept the following documents as proof of address:

  • A bank statement
  • An official letter from your bank
  • A credit card statement
  • A water, gas, electricity or tv/phone bill
  • A tax overview or municipal tax bill
  • A statement of residency

The document confirming your address must contain the following information:

  • Your full name and address as registered on your Holland Casino Online account
  • A company or government logo (displayed clearly)
  • A date (within a three (3) month period)

You can send us a digital file (like a .jpeg or .pdf format); there is no need to send us a physical copy. The copy provided must be clear and all edges of the document must be visible. In addition, the photo must be original without having been edited.

Please follow the instructions provided in the request email to send us the document.

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