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Frequently Asked Questions

  • Why haven't my documents been approved for verification?
  • Why do I need to verify my identity?
  • How can I upload documents during account verification?
  • What information do I need to provide during registration?
  • How can I register an account with Holland Casino Online?
  • How can I verify my identity after registering my account?
  • I've made a mistake while entering my personal details during registration. What should I do?
  • What documents will be accepted during verification?
  • How long will it take for my ID to be verified?
  • Can I register an account if I do not have a Dutch ID card or a Dutch passport?
  • Why have I been asked for a Proof of Address?
  • What are the requirements for a Proof of Address document?
  • What does gambling cost you? Quit in time. 18+

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  • Holland Casino N.V., having it’s statutory seat at (2132 JP) Neptunusstraat 71, Hoofddorp, the Netherlands, registered with the Chamber of Commerce under registration
  • number 68662289, is licensed and regulated by the Netherlands Gambling Authority (Kansspelautoriteit) to offer Games under license reference number 1610/01 247085
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