Do you have a question for us? Are you experiencing technical issues? Or would you like to get advice on how to keep playing in a safe and responsible way?
You can reach us 24 hours a day, 7 days a week via email, live chat and phone. Before you contact us, have you searched this online Help Center yet? You can find an answer to most questions by entering your question in the search bar on this page.
You can also contact us by clicking the ‘Submit a request’ button in the upper right corner of this screen.
To reach out to us via email, you can send your questions to email@example.com
. Please keep in mind that you need to send an email from your account’s registered email address. Because of legal requirements, we can only respond to emails sent from an email address that is registered with a Holland Casino account.
You can also contact us via live chat on our website. To do so, please log in to our website
and click the ‘?’-icon on the right side of your screen. This will open the Help menu. Next, you can click the chat icon to open a live chat with one of our Service desk agents. Can’t find the chat? Feel free to read this article
for step-by-step instructions.
Please keep in mind that you can only use the live chat while you are logged in to our website!
If you prefer to call us, you can dial 088 0900 500. You will be presented with a dial menu, where you can choose option 1 for online support.