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Frequently Asked Questions

  • Frequently Asked Questions about Our Casino Welcome Bonus
  • Who is eligible to play with Holland Casino Online?
  • How do I create an account?
  • How can I register and verify my account?
  • Can I open an account on behalf of someone else?
  • Can I open more than one account with Holland Casino Online?
  • I am currently not in the Netherlands. Is it still legal for me to play online with Holland Casino Online?
  • How can I change the language on the Holland Casino Online website?
  • How do I create a strong password?
  • How do I secure my account?
  • Where can I view my account balance breakdown?
  • How can I make a deposit?
  • What is safe and responsible gaming and how does it affect me?
  • How can I contact Holland Casino Online’s Service Desk?
  • Where can I find the live chat function on the Holland Casino website?
  • How can I give feedback?
  • What should I do if I receive a suspicious email and/or SMS on behalf of Holland Casino Online?
  • What does gambling cost you? Quit in time. 18+

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© 2025 Holland Casino
  • Holland Casino N.V., having it’s statutory seat at (2132 JP) Neptunusstraat 71, Hoofddorp, the Netherlands, registered with the Chamber of Commerce under registration
  • number 68662289, is licensed and regulated by the Netherlands Gambling Authority (Kansspelautoriteit) to offer Games under license reference number 1610/01 247085
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