What should I do if I receive a suspicious email and/or SMS on behalf of Holland Casino Online?

When you receive an email from Holland Casino and you feel it’s suspicious, please make sure to not respond to the email and never provide your personal details. Please keep in mind that Holland Casino will never ask for your password in an email.

Here are some things to keep in mind when receiving messages that claim to be from Holland Casino:

  1. Holland Casino Online will never ask for your password or any other personal or account related information except to verify your identity or if you have asked us to do something
  2. Please check the sender’s email address if you think an email is suspicious. When an email is sent by Holland Casino, the sender’s email address will always end in ‘@hollandcasino.nl’
  3. Never click links in an email you think is suspicious
  4. Never open any attachments, especially if they have suspicious file formats such as ‘.cmd’, ‘.exe’ or ‘.pptm’

We’d like to ask for your help in reporting suspicious messages so that we can investigate these issues further. If you’ve received a suspicious message, please let us know by contacting our Service desk.

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